Returns & Exchanges
We want you to love your functional mushrooms, which is why we offer a 60-day Money Back Guarantee if you are not completely satisfied with your purchase. Simply reach out to our team to initiate a return or exchange for any product purchased directly from our website.
Return Process
- 1.Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive a Return Merchandise Authorization.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring that any remaining product is sealed to prevent leaks during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process a full refund to your original payment method within 5-7 business days.